Our Markets with COVID 19

With lockdown/quarantine initiated early in Rwanda, and later in Kenya, we had temporarily ceased having all markets till further notice.

This didn’t stop us from continuing to work with vendors from Rwanda and Africa while still practising social distancing, through our online platform

We adapted and learnt new ways of continuing with our work and in the journey of promoting our mantra #buylocalsupportlocal

However, we kept thinking of how we could get back to our markets, while keeping the welfare of our vendors and supporters at the forefront. The answer was simple…regulate the number of people attending the market


Click & Collect Weekend Market: X-Mas Edition

Introducing the CLICK & COLLECT WEEKEND MARKET: X-MAS EDITION – 5th &6th Dec 2020, 1000-1800hrs, Kigali Serena Hotel at the auditorium

The concept involves letting the community have an opportunity to meet and support local businesses but, within an allocated time frame and in a controlled environment.

With support from Kigali Serena Hotel, we are happy to be back 🙂

Normal Kigalifaam online shop operations with home delivery will continue as usual


The Process


  • Online shopping window for the Click & Collect market will be open from 0800hrs, 17th Nov – 0800hrs, 4th Dec where the option for local pick up will be available at check out.
  • A Kigalifaam E-receipt or Promo tickets are the ONLY VALID PROOF of entry to the market. The E-receipt and ticket details will also be used as a record of attendance as per RDB regulations.
  • The number of people that can attend per value of the receipt is as follows:

Rwf 1 – Rwf 10,000 (1 person)

Rwf 10,001 – Rwf 20,000 (2 people)

Rwf 20,001 – Rwf 30,000 (3 people)

Above Rwf 30,001 (4 people)

See an example of the receipt with all details below

TIP: You can use this opportunity to place custom orders for artisanal products that take a few days to a week to be made as holiday gifts. Just drop us an email with your requirements here: [email protected]

As per Government regulations:

  • Ensure to wear masks at all times
  • Your details will be collected for tracking purposes when you purchase product on
  • Use hand sanitisers before and after entering the market footprint (they will be strategically placed)
  • Only 30 Vendors will be at the market and they will be well spaced as per Government regulations
  • Only 30 consumers will be allowed per collection/shopping window that brings the total number of consumers and vendors at the venue at any given time at 60
  • Your temperature will be taken before entering the market footprint 

Other Markets

The success and response of the Click & Collect Weekend Market will be the base on which we will be able to plan markets for 2021.

So we are looking forward to your never ending support to prove that markets can happen in a safe and responsible manner.

To shop, get your ´ticket´ and secure your spot to our long awaited Christmas market, click the button below